This website and its owners take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of its users throughout their visiting experience.
Passwords - all passwords are encrypted for every account. This means we do not have access to users passwords and can only reset them to default. Users must change their passwords from the default to access their account to ensure security
Data security - Our website is built in Thinkific and uses all the security functions within the site. We also use DropBox to share files within the Training-by-Eos team. Access permissions within DropBox mean that only those with a business reason to access your data can do so.
Sharing data - we NEVER share data with companies or individuals external to Training-by-Eos.
Payments - all payments are taken via PayPal or Stripe and we DO NOT receive any credit or debit card details from them. Data we do receive includes a payment confirmation number to enable us to set up your instant account access, your name, email address and postal address for accounting purposes. We will only contact you with information regarding your purchase.
Processing of your Personal Data: Blog Subscribers - Subscription to our Blog must be actively be carried out by a user. We collect your email address and subscription date. We use this to send you our blog updates automatically. We will continue to do this until you withdraw your consent (unsubscribe) or it is determined your consent no longer exists. We do not share your information with third parties. See further information under Blog Updates below.
Processing of your Personal Data: Students who have purchased tuition material ('students'). Purchase of tuition must be actively carried out by a user. We will collect a payment confirmation number, email address and your postal address. This information is accessible to only the highest users of our systems. Some students will submit mock exams as part of their tuition, these are available to only those responsible for arranging marking, marking and reviewing marking, along with a register of names. Marking keys and results are available to the same group. This data is kept until you tell us that you have passed the Case Study exam.
Processing of your Personal Data: Learning Analytics. We record and collate learning data to actively support students registered on a course with timetabled material release and submissions. This data includes the dates and times you access course pages, lesson completion rates and the IP address of the device you logged in with. This data is collated with student submitted information – for example mark feedback documents, quiz answers, survey answers, assignments and mock exam scripts – to build learning analytic data. This data is used to support individual students, groups or whole exam cohorts. The Training-by-Eos Policy on Ethical use of Student Data for Learning Analytics is available online and details 6 key principles of learning analytics.
Processing of your Personal Data: Training-by-Eos Mobile App specific items:
Use of Email Addresses
If you have supplied your email address as part of your use of the Application, Training-by-Eos (“EOS”) may, subject to UK law, occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with relevant “EOS” related news and information on our services. We primarily use our blogs to communicate this type of information, so we expect to keep this type of email to a minimum and relevant. Subscribers are given the opportunity to un-subscribe at any time through an automated system. This process is detailed at the footer of each email. You can also contact us to unsubscribe at firstname.lastname@example.org
EOS do not share your email address with any third parties.
Use of Push Notifications
With your consent, “EOS” may also send push notifications or alerts to the device you use to access the Application. Such notifications can reach you even when you are not logged in to the Application or the Application is not running in the foreground of your device (The application is running in the background). “EOS” uses push notifications to send you messages related to the services provided through the Application or to make available to you, general information regarding “EOS” and its Services. You can deactivate push notifications in the settings of the Application or on your device at any time.
Use of Location based Services
With your consent, “EOS” may use your devices’ location-based services to identify your location so that useful (push notification) messages can be sent to you relating to “EOS” training or events that you may have opted to attend. The location data is collected in background continuously even when the app is not running on the device in the foreground. You can deactivate location services in the settings of the Application or on your device at any time.
"EOS" do not share your location-based information with any third parties.
This website operates a Blog which includes exam tips and articles as well as advertising. Under the GDPR we use the consent lawful basis for anyone subscribing to this blog. Users can subscribe through an online automated process should they wish to do so but do so at their own discretion. Some subscriptions may be manually processed through prior written agreement with the user.
Blog update emails published by this website or it's owners may contain tracking beacons / tracked clickable links or similar server technologies in order to track subscriber activity. Where used, such marketing messages may record a range of data such as; times, dates, I.P addresses, opens, clicks, forwards, geographic and demographic data. Such data, within its limitations, will show the activity each subscriber made for that email campaign.
Subscribers are given the opportunity to un-subscribe at any time through an automated system. This process is detailed at the footer of each email. You can also contact us to unsubscribe.
We hold the following information about you within our Blog mailing system:
Although this website only looks to include quality, safe and relevant external links users should always adopt a policy of caution before clicking any external web links mentioned throughout this website.
The owners of this website cannot guarantee or verify the contents of any externally linked website despite their best efforts. Users should therefore note they click on external links at their own risk and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.
Social Media Platforms
Communication, engagement and actions taken through external social media platforms that this website and its owners participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.
Users are advised to use social media platforms wisely and communicate / engage upon them with due care and caution in regard to their own privacy and personal details. This website nor it's owners will ever ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.
This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.
Shortened Links in Social Media
This website and its owners through their social media platform accounts may share web links to relevant web pages. By default some social media platforms shorten lengthy URLs [web addresses]. Users are advised to take caution and good judgement before clicking any shortened URLs published on social media platforms by this website and its owners. Despite the best efforts to ensure only genuine URLs are published many social media platforms are prone to spam and hacking and therefore this website and its owners cannot be held liable for any damages or implications caused by visiting any shortened links.
Resources & Further Information
Edited & customised by: Training-by-Eos, trading name of Eos Business Consultants Ltd, incorporated in England, 5034501. Registered address: 87 High Street, Henlow, Bedfordshire, SG16 6AB